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Frequently Asked Questions

A: How can I trust your website?
B: in this way if you couldn't receive the order after paid,you can ask for refund ,so the way which reduction your order risks.and as you see ,we want to doing a long time business ,so we will do our best to build a long-term relationship with you too.

A: How long would I receive the order after paid?
B: We will ship out the order in 48 hours after you paid,  usually, sending to USA need 4-6 days, France 5-6 days,  Australia 4-5 days, Canada 5-7 days and Spain 5-7 days.

A: How much of the shipping cost ?
B: You will get free shipping when order over $180 USD

     If less than 180 USD, you just pay $20 USD shipping fee.

     If less than 70 USD, you should pay $30 USD freight.

     Order more, save more !


A: How Can xketzwol. men mänI Make An Order From Koo777 ?
B: It is very easy ,just 2 steps .

1,click Add to cart.

2,then checkout and write your shipping info. It is ok !

A: What payment methods we accept?
B: We accept western union ,moneygram ,credit card and others.
You can pay money directly to us in our shopping system For other payment methods,pls contact our sales representative

A: Could I return the goods?
B: Yes, But you should mail us all the proofs which will show the problems of the products you got from us. If You can not prove that is our fault, we will not refund all the money.

Customer Service:
we have quality control department to check every product before shipping.In case there have any problem ,please keep the shipment copy and  contact us  will give you a satisfied solution.


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