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If you are experiencing issues with your Multi Tronic Auto gearbox, please read on. It’s a long post but there is some useful info which may save you time. If you’re thinking about buying an Audi with an MultiTronic gearbox registered between 2000 and 2005, do some research. After reading the comments towards the bottom of this page, you will find that there have been reports of newer models (past 2005) experiencing issues, but I can only explain the experience with my vehicle.
If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 700 comments on this page. Click here and browse to the bottom of the page to leave a comment, or feel free to read existing comments by drivers who have experienced issues.
I own an Audi A4 which experienced issues with its MultiTronic gearbox. The issue first started with a jerk/jump when setting off from drive gear. I could still get by as long as I gently pressed the accelerator when setting off from drive. If you are experiencing the same, it may get worse.
The car was a few years old at the time of purchase. I took it into Audi for a check and they replied “You need a new gearbox, cost £4,000”. Now that’s a lot of money!
As I drove the car, overtime the gearbox started to jerk, jutter, rattle when changing gears. I carried out a few searches on the Internet and found that lots of drivers were experiencing the same issue.
A few drivers recommended replacing the gearbox oil so i booked the car in with Audi. Cost me around £180 for oil and labour, but did not help. For your information my Audi A4 required around 5 litres of oil costing approx £11 per litre but please contact your local Audi Dealer for advice. Audi recommend you replace your gear box oil every 40,000 miles, but this may vary for different models of cars, so worth getting this checked out.
If your gearbox experiences rattling noises whilst driving, get the fly wheel checked. A brand new one costs approx £430.
Someone recommended contacting Audi head office in Germany. I did and they transferred my query to Audi Head Office UK. I received a reply from one of the managers who basically said he couldn’t help. I was also told it was normal as my car had done lots of mileage.
I decided to shop around for a refurbished gearbox. I contacted various companies around the UK but found that none were in stock. One of them commented “I wish I had 20 of those, I would retire if I did”. Most said we receive calls from Audi drivers daily looking around for the same gearbox.
If you are thinking about shopping around for a refurbished gearbox, it’s worth having your gearbox code and part number to hand otherwise you may be sold the incorrect gearbox. You can obtain the codes from your local Audi dealer or by contacting Audi head office in the UK. Audi will ask for a chassis number so have this to hand. Be prepared for high quotations for a refurbished gearbox as they are not cheap! From my research, a refurbished gearbox can cost anywhere from £1400 to £3,000 pounds.
I decided to visit a local gearbox specialist. The gearbox specialist centre took the car for a test drive and said my gearbox required refurbishing and the flywheel was also faulty which was causing the rattling noises (Both fitted with a 2 year warranty or 24,000 miles). They quoted me a price cheaper then the other garages I had contacted so I decided to go ahead. Whilst I was at the garage there were three Audi A4’s on ramps. All with registrations between 2002 and 2005. I asked the mechanic what those cars were in for. He replied “The same as yours, faulty Multitronic gearboxes. It’s a common fault, we get lots of these”. I mentioned to him Audi knowing nothing about this common fault. He replied “Of course they are aware”
I decided to contact Audi again and explained its got to be a common fault with Audi’s especially the ones built with Multitronic Gearboxes from around the year 2001 to 2005 (approx). Again, Audi replied we have not had any complaints from drivers and are not aware of any problems. I asked for a contribution towards the repair of my gearbox but again not willing to help.
If you own an Audi with a Multitrionic auto gearbox and are experiencing problems, please log the issue with Audi UK so they are aware of the fault. If you are from outside the UK, you can email Audi Germany email@example.com . Contact details can be found towards the end of this post.
Contact details below:
Audi UK: Tel: 0113 2059809
Audi Head Office Germany – firstname.lastname@example.org
If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 700 comments on this page. Click here and browse to the bottom of the page to leave a comment or read existing comments by drivers who have experienced issues.
• Tags: audi a4 gearbox problems, Audi a4 transmission Problems, audi automatic gearbox problems, audi automatic transmission problems, audi contact details, audi gearbox codes, audi gearbox ecu failure, audi gearbox ecu fault, audi gearbox jerking, audi gearbox oil, audi gearbox problems, audi germany email address, audi jerking acceleration, audi jerking problems, audi mulitronic gearbox problems, audi multitronic jerking, audi multitronic judder, audi multitronic problems, audi tipronic gearbox problems, audi tiptronic gearbox faults, audi tiptronic gearbox problem, audi tiptronic gearbox problems, audi tiptronic jerking, audi tiptronic jumping in first gear, audi tiptronic reliability, audi uk headoffice contact number, Multitronic auto box problem • Posted in: Audi Auto GearBox
Roseann Jarvie - December 31st, 2010
THIS IS USEFUL INFO AS I CAME ONLINE TO FIND AUDI HEAD OFFICE NO, CANT BELIVE THE AUTO GEAR BOX HAS GONE IN MY A4 TDI I LOVED THIS CAR AND ONLY FINISHED PAYING FOR IT IN SEPTEMBER . I SHALL BE LEAVING COMPLAINTS AT ALL MENTIONED PLACES.
Gronconse - January 1st, 2011
Thanks for some quality points there. I have filed a complaint to WatchDog.
By the way, thanks for taking the time to put this advice together.
selling Audi - January 4th, 2011
Doesn’t seem to matter which dealer you go to, be it Audi, Mercedes or BMW, the quality oft he sales staff seems to be incredibly poor andt he customer service practically non-existant.
No More Audis for Me - January 7th, 2011
Just found this site and it is has been a comfort to know I am not alone with the problems with Audi gearboxes. This is my 4th Audi and the 3rd gearbox to fail leaving me with a £7,500 bill first time, a scrapped car next and now with a £2,000 bill.
I will never, ever buy another one of these cars again and I am going to take Audi to Court for selling something that they know is not fit for purpose and quite frankly dangerous. When a gearbox fails at 70mph and you lose all gears it is not funny. Its not particularly funny when he local Audi dealer says it will take 2 days to even think about looking at you car before they then come up with some ridiculous repair bill.
Audi should be ashamaed of themselves. Thankfully it is within my gift to ban the purchase of all Audi and VW cars within my workplace and that is exactly what I have done.
Ian Mills - January 10th, 2011
I have just purcased an A6 1.9TDi 2005. I had a quick look on the internet before I purchased the car and people seemed to like the gear box and said they were reliable. After one month the dreaded shudder has began and I am now waiting for the impending doom. This is when I found this site. If I had found this before, I would have bought the other audi A6 I was looking at which was manual. I also have the dead zone when accelerating fast from a stand still. I have found that if you take your foot off the brake and allow the car to start to move under its own power ( about a second ) or if you do this first and then very gently press the brake so it just stops it, and then press the accelerator the effect is gretly reduced.
I work for Jaguar/Landrover, so I have seen the cars being assembled. The shells of manual and automatic transmission cars are the same. The only apparent differences, except for the actual gearboxes, are the clutch/accelerator/brake pedal assembly, the link from clutch pedal to gearbox, the gear lever and gate, and the linkage from the lever to the box. Has anybody thought or tried to replace the auto box with a manual. This seems to be the only way to stop the problem in its tracks. It may be more work, which will cost more, the the gearboxes are more readily available from salvage yards etc, so would be cheaper, and as the manual is virtually bullet proof, you wouldn’t be waiting for the box to fail again. Anybody have any thoughts ?
admin - January 13th, 2011
I did enquire about fitting a manual gearbox to replace my multitronic gearbox but the cost to do so was worth more then the car. I’m sure it’s possible but would be an expensive job unless you can do it yourself. There is the ECU to think about aswell.
Jessica Schnarr - January 13th, 2011
Thanks to to you, I was able to get the right info to get my car sorted. Drives like new now. Thanks a trillion